0423 863 124
JUST A FEW REASON WHY PEOPLE WANT THEIR BINS CLEANED
There are numerous reasons people have their wheelie bins cleaned on a regular basis
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JUST A FEW QUESTIONS AND ANSWERS
Q: Do you need to use water from my property?
A: No, we supply our own water from our filtration system that is located on the back of our vehicles.
Q: Does the dirty bin water get poured on my grass during cleaning?
A: No, We take the water away with us. We leave no mess on your property.
Q: Do you use any harmful chemicals to clean the bins?
A: No, we want to ensure we look after our environment, to clean the bins we use a ph neutral, organic multi-enzyme formula that is 100% Biodegradable that leaves your bins clean from bacteria . We then apply a floral fragrance that leaves your bins smelling fresh.
Q:Do you bring the bins back up to my property once they have been cleaned?
A: At the moment we don't, once we have enough interest we will be offering this service to our customers for a small service fee.
Q: How much is it to get my bin cleaned?
A: Bins start from as little as $5 per bin for recurring customers on a 2 week schedule. (Campbelltown, Wollondilly Camden)
A: We can do all 3 bins fortnightly in Camden locations.
Q: Why is the schedule every 3 weeks?
A: Because of council collection days, this allows us to clean all 3 bins on your property. This also gives our valued customers a roster of when the bins will be cleaned.
Q: What areas do you currently service?
A: We have active waiting lists for all Wollondilly, Camden & Campbelltown areas.
Q: Do you offer one off cleans?
A: Yes we do, first cleans can take up to an hour per bin depending on how dirty the bins are. Because of this we do charge $20 per bin.
Q: Who cleans the bins?
A: We have strict guidelines on who cleans your bins, our employees are professionally trained and on file. We have a short summary of our employees including names photographs and hobbies. We will have id cards for our employees to wear. On every first visit we will have our employees for a small meet and greet, to ensure your aware who is cleaning your bins.
Q: How do i pay?
A: Cash, Card and Online payments. Our preferred option is Online payments and only some customers are eligible for cash payments. The reason why we prefer online payments is to ensure our services can continue to be affordable for every customer. When a direct deposit is paid, or paid 12 months in advanced we make a donation to the National Breast Cancer Foundation.
Q: What happens if i move and i have paid in advance?
A: We will check availability of your new address and ask for the final date you wish to have your bins cleaned and when you would like to start the cleaning of the bins at your new address. We are able to put your account on hold until you are ready to start our service up again.
Q: What happens if my bins have been brought in and are not visible anymore?
A: We request that your bins are accessible prior to cleaning. If your bins are not accessible (e.g behind gate with dog.) we will not clean your bins due to safety of our employees. Due to traveling expenses any scheduled clean not cancelled 24 hours prior will incur a fee. ($5)
Q: What happens if my bins did not get cleaned.
A: We will be there to clean your bins rain, hail or shine only when there is only a few event thats will stop us from cleaning a bin ( Flooding, Bush Fires, Council not collecting the bins.) But you will be notified by phone or email in such a event.
Q: Do you clean bins over public holidays?
A: On request we will, for a extra fee due to pay rates a public holiday. Excluding Christmas.
A: No, we supply our own water from our filtration system that is located on the back of our vehicles.
Q: Does the dirty bin water get poured on my grass during cleaning?
A: No, We take the water away with us. We leave no mess on your property.
Q: Do you use any harmful chemicals to clean the bins?
A: No, we want to ensure we look after our environment, to clean the bins we use a ph neutral, organic multi-enzyme formula that is 100% Biodegradable that leaves your bins clean from bacteria . We then apply a floral fragrance that leaves your bins smelling fresh.
Q:Do you bring the bins back up to my property once they have been cleaned?
A: At the moment we don't, once we have enough interest we will be offering this service to our customers for a small service fee.
Q: How much is it to get my bin cleaned?
A: Bins start from as little as $5 per bin for recurring customers on a 2 week schedule. (Campbelltown, Wollondilly Camden)
A: We can do all 3 bins fortnightly in Camden locations.
Q: Why is the schedule every 3 weeks?
A: Because of council collection days, this allows us to clean all 3 bins on your property. This also gives our valued customers a roster of when the bins will be cleaned.
Q: What areas do you currently service?
A: We have active waiting lists for all Wollondilly, Camden & Campbelltown areas.
Q: Do you offer one off cleans?
A: Yes we do, first cleans can take up to an hour per bin depending on how dirty the bins are. Because of this we do charge $20 per bin.
Q: Who cleans the bins?
A: We have strict guidelines on who cleans your bins, our employees are professionally trained and on file. We have a short summary of our employees including names photographs and hobbies. We will have id cards for our employees to wear. On every first visit we will have our employees for a small meet and greet, to ensure your aware who is cleaning your bins.
Q: How do i pay?
A: Cash, Card and Online payments. Our preferred option is Online payments and only some customers are eligible for cash payments. The reason why we prefer online payments is to ensure our services can continue to be affordable for every customer. When a direct deposit is paid, or paid 12 months in advanced we make a donation to the National Breast Cancer Foundation.
Q: What happens if i move and i have paid in advance?
A: We will check availability of your new address and ask for the final date you wish to have your bins cleaned and when you would like to start the cleaning of the bins at your new address. We are able to put your account on hold until you are ready to start our service up again.
Q: What happens if my bins have been brought in and are not visible anymore?
A: We request that your bins are accessible prior to cleaning. If your bins are not accessible (e.g behind gate with dog.) we will not clean your bins due to safety of our employees. Due to traveling expenses any scheduled clean not cancelled 24 hours prior will incur a fee. ($5)
Q: What happens if my bins did not get cleaned.
A: We will be there to clean your bins rain, hail or shine only when there is only a few event thats will stop us from cleaning a bin ( Flooding, Bush Fires, Council not collecting the bins.) But you will be notified by phone or email in such a event.
Q: Do you clean bins over public holidays?
A: On request we will, for a extra fee due to pay rates a public holiday. Excluding Christmas.
